Emad Refaat Girgis

Bis 2018, Sr. BMC Remedy Technical Lead, Cybermak information systems

Cairo, Ägypten

Fähigkeiten und Kenntnisse

IT Service Management
BMC Remedy
IT Change Management
CMDB
Analytics

Werdegang

Berufserfahrung von Emad Refaat Girgis

  • Bis heute 5 Jahre und 9 Monate, seit Aug. 2018

    Sr. BMC Remedy Technical Consultant/Architecture

    Vodafone Global Enterprise

    Implementing and Configure BMC products (ITSM and BSM) as part of projects awarded to CyberMAK. This includes: Understand business and technical requirements and drawings. Analyzing customer's requirements and advise them with the best methodology/process which could get applied. Draft High Level Design Document (HLD) Draft functional specifications and system design specifications for client. Demonstrate BMC products for the training purpose.

  • 11 Jahre, Aug. 2007 - Juli 2018

    Sr. BMC Remedy Technical Lead

    Cybermak information systems

    Implementing and Configure BMC products (ITSM and BSM) as part of projects awarded to CyberMAK. This includes: Understand business and technical requirements and drawings. Analyzing customer's requirements and advise them with the best methodology/process which could get applied. Draft High Level Design Document (HLD) Draft functional specifications and system design specifications for client. Demonstrate BMC products for the training purpose.

  • 2 Jahre, Aug. 2005 - Juli 2007

    Web Application Developer

    Digital Dimension

    Work at Digital Dimension Company as Web Developer (ASP- ASP.NET 2005- VISUAL BASIC 6- VISUAL BASIC.NET 2005- C# 2005- SQL Server 2000- SQL Server 2005- MS ACCESS- XML) from August 2005 to July 2007.

Ausbildung von Emad Refaat Girgis

  • 3 Jahre und 10 Monate, Okt. 1999 - Juli 2003

    Computer Science

    Sadat Academy for Management Sciences

Sprachen

  • Englisch

    Fließend

  • Arabisch

    Muttersprache

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