Jan Schönfließ

Angestellt, Associate Manager - Industry Growth DACH, DXC Technology Deutschland
Frankfurt am Main, Germany

Fähigkeiten und Kenntnisse

IT-Outsourcing
Delivery Optimization
ITIL
ITIL-Foundation Zertifizierung
IT Service Management
Risikomanagement
M_o_R zertifiziert
Management of Risk
Wirtschaftsinformatik
Informatik
Kommunikationsfähigkeit
Customer Experience
Kundenorientierung
Service Delivery Management
Projektmanagement
Prince2 zertifiziert
IT-Security
Kundenservice
Business English
Teamfähigkeit
Flexibilität
CCNA Security
MS Office
Prozesse
Kepner-Tregoe
Nearshoring
IT-Service-Management
Problem Management
Microsoft
IBM
ServiceNow
Partnermanagement
Cloud Computing
Strategische Partner
Sales
Business Development
Energiesektor
Transportsektor
Kritische Infrastrukturen

Werdegang

Berufserfahrung von Jan Schönfließ

  • Current 4 months, since Feb 2026

    Associate Manager - Industry Growth DACH

    DXC Technology Deutschland
  • 7 months, Jul 2025 - Jan 2026

    Account Executive - Kritische Infrastrukturen

    Atos

  • 2 years and 9 months, Oct 2022 - Jun 2025

    Alliance Sales Manager

    Eviden

    Leading our strategic alliances with Microsoft, ServiceNow and IBM for Germany, Austria and Switzerland.

  • 1 year and 2 months, Sep 2021 - Oct 2022

    Regional Process Owner „Problem Management“ Central Europe-Germany

    Atos

    - Responsible for the Problem Management Process for all clients in Germany - Representing and Governing the Problem Management Process within the organization including its interfaces to all ITIL processes, e.g. Incident and Change Management - Leading the team of Problem Managers for our German clients

  • 2 years and 7 months, Mar 2020 - Sep 2022

    Major Incident Manager

    Atos

    - Representing Major Incident Management within the organization - Responsible for the effective execution of the Major Incident Management process for selected customers - Coordinating major incidents across the entire service delivery chain - Interacting with all levels of the organization - Leading technical and management warrooms - Responsible for internal and external communication in the event of major incidents - Implementing of customer-specific processes within T&Ts

  • 1 year and 10 months, May 2018 - Feb 2020

    Quality, Risk & Security Manager

    Atos

    Responsible for the Risk Management Process for several Delivery units (SAP, Database, UC, Mainframe, Windows- & Unix-Server Hosting). Consulting the tower lead regarding Quality & Security topics - Ensure employees’ risk awareness across the organisation - Conduct assessments to analyze risks and to design mitigation strategies - Assure the proper execution of mitigation actions - Prepare reports and communicate recommendations to management - Track actions in Quality & Security improvement programs

  • 2 years and 8 months, Sep 2015 - Apr 2018

    Dualer Student (Wirtschaftsinformatik)

    Atos

Ausbildung von Jan Schönfließ

  • 5 years and 7 months, Sep 2015 - Mar 2021

    Wirtschaftsinformatik

    Fachhochschule Südwestfalen

  • Schule

    Gymnasium am Stefansberg, Merzig

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

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