José Silva
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Skills
Timeline
Professional experience for José Silva
- Current 7 years and 8 months, since Apr 2018
Service Improvement Specialist
Farfetch
- Delivery of continuous improvement initiatives, unlocking efficiency through the identification and elimination of unnecessary complexity; - Promote a proactive continuous improvement mindset; - Leveraging existing Partner and teams’ data to identify trends, process variations, and outliers; - Advocate for customer centricity and team engagement in an excellence-driven mindset; - Optimizing processes and workflows in Salesforce; - Process improvement and transformation through automation (RPA);
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