Karina Khachaturyan

- Devised & Implemented a comprehensive Visa Process for the Russia Mission in Munich starting from zero (workflow over 30 travel agencies, 10 direct resources) - Streamlined financial targets and KPIs in line with new business objectives to successfully reach baseline budgets and improve efficiency - Handling recruiting processes and talent management - Escalation and stakeholder management - Conducting regular Audits for all processes & implement new process rollouts or changes

- Improved office efficiency and customer relations level by establishing of new daily processes and work in a new CRM-system stating from zero - Worked with direct requests from the clients (1000+ companies), coordinating between IT and Production departments in order to create competitive offers - Represented the company at the International Exhibition (EIBTM'2013 in Barcelona)

- Handling a daily office workflow - Coordinating travel of staff, partners or external consultants - Arranging meetings, presentations, seminars for a team - Counseling and maintaining partner relationships with foreign offices

- Created and implemented new Sales Strategies - Searched for new clients - Acted as the first point of contact to troubleshoot and resolve services related queries - Managed and coordinated all office processes and procedures

- Supervising different stages of the pre-production, production and post-production processes - Liaising between the producer and the post production team - Arranging meetings and castings - Booking studios, production equipment, performance and production staff