Laura Ward
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Laura Ward
- 7 years, Feb 2008 - Jan 2015
Assistant Manager
Laura Ashley in Peterborough UK
- Meeting and exceeding customers’ expectations to deliver exceptional customer service - Strategically merchandised products to maximize sales and profits - Setting an example for the team by acting as a role model using our brand values - Following up on sales goals and budgets to optimize profit - HR procedures
- 1 year and 1 month, Jan 2011 - Jan 2012
Support Manager
Laura Ashley in Cambridge UK
- Due to the store not having a permanent manager, my role was also to increase team moral and ensure that productivity within the store increased - Performing store manager duties as detailed below
- 10 months, Apr 2007 - Jan 2008
Assistant Store Manager
Laura Ashley in Kettering UK
- 3 years and 3 months, Jan 2004 - Mar 2007
Store Manager
Laura Ashley in Peterborough UK
- Ongoing training to ensure KPI`s, brand image and customer service standards were always met - Analyzing reports and proactively making changes to underperforming areas - Ensuring that safety, security and administrative routines were followed - Store planning / rotas
Sprachen
English
C2 (Verhandlungssicher / Muttersprachlich)
German
A1-A2 (Grundkenntnisse)
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