Lorraine Stevens

Manage private client’s digital properties including 2 podcasts, post show production of each of these as well as traffic management of transcription and show notes for each episode. Create content and post to all social media platforms. Manage social marketing strategies. Design campaigns to promote products. Writes/drafts and schedules all social media promotion pieces for new publications. Acts as customer service and interfaces/trouobleshoots with all public feedback in regards to these areas.

Established a travel budget that met the company’s needs within that budget. Developed travel policies and negotiated with vendors. Maintained client relationships, managed company’s travel finances, researched the best rates on travel products. Created product content and posted to all social media platforms. Maintained the image of the online website. Participated in the implementation of strategies to achieve set marketing goals.

Provided leadership, direction, instructions and guidance to my team in order to achieve certain project goals. Developed and implemented a timeline for the team to reach the end goal.

Assist clients to plan and book business/leisure trips. Researched the best routes and lowest prices possible. Maintained an extremely organized calendar and listings of all the reservations made as well as keeping the employees informed of his or her itinerary. Made sure that everything was taken care of once employees landed in their locations e.g. Hotels, Transfers, and Rental Cars.

Designed and developed graphics, brochures, fact sheets, logos and other promotional products. Researched products in line with the vision of the client and implemented pricing strategies with a competitive edge to the current markets trends. Attended conferences and trade shows, met with potential partners to develop content for the products.

Responsible for meeting the needs of customers through phone calls, emails, or direct contact. Provided customers with product information, advice, and assistance in making purchases. Met and interacted with customers to identify their product requirements and to assist them in locating and selecting suitable products.

Making Travel Arrangements for both Leisure as well as Business Clients all over the world.

BWL Marketing Airline Management Destination Management Hotel Management Statistik Investition, Finanzierung, Controlling