Maria Alexandra Spiegl

Acted as the Main point of contact for 500 European executives (10 Clients) for all inquires regarding their Employee Stock Plan account. Got involved in escalated issues and was responsible to provide solutions. Educated executives on the different Grants and Plan guidelines.

Sales Consultant for the Wiesbaden -Mainz Area. In charge of all Aspects of sale from Prospecting to delivery. Develop New Relationships with the American Consulate in Frankfurt and the Military units in the Frankfurt -Wiesbaden Area.

Handle Inquires form US Military , government and NATO Employees. The inquires came via email and telephone and range from service, breakdowns, delivery issues to warranty coverage and assisting mediating with garages in their area. Submission of VW and Audi Warrant claims to the US Manufacture for reimbursement

Dispatch Agent for Technicians of EMC. Attended and Dispatched incident calls from South America and Europe in English and Spanish

Deerwood Branch Mortgage Consultant. Originated Mortgage Loans for Bank customers and self generated Clients. Worked closely with Marketting to increase the Bank clientele and cross sell bank Products

Originate and Supervise the process of the Mortgage Loan approval from application to settlement.Supervising, directing and trainning a Team of Loan officers in the different mortgage programs offered.

Originated and supervised the process of the mortgage loan approval from application to settlement. Created marketing strategies to generate new clients

Monitor and Improved quality of customer service for cardholders. Evaluate and coached Call center Customer Service representatives . Acted as first escalation point for complaints that needed to be handled at the manager level. Assisted Visa and Mastercard globally resolving emergency issues with our mutual clients

Social Comunication with enphasis in Organizational Comunications.