Melanie Ockels

Angestellt, Head of Customer Strategy & Insights Asia Pacific, HSBC
Abschluss: Dipl. Kauffrau, Business School of Economics Berlin
Hong Kong, Hong Kong

Fähigkeiten und Kenntnisse

Digital strategy
Digital Transformation
Team Development
Leadership
Regional & Global Business Management
Performance Analysis
Big Data Analytics
excellent language skills in German and English
Agile development methodology
extensive international experience
valueable experiences in a professional environmen
Strategie

Werdegang

Berufserfahrung von Melanie Ockels

  • Current 7 years and 9 months, since Sep 2018

    Head of Customer Strategy & Insights Asia Pacific

    HSBC
  • Current 10 years and 5 months, since Jan 2016

    Head of Performance Analysis, Asia Pacific

    HSBC

    Growing a global function that establishes and drives digital performance measurement frameworks. Hypotheses led deep dive analysis identifying insights and recommendations resulting in a performance uplift.

  • 8 months, Feb 2015 - Sep 2015

    Marketing Manager

    Weeinvite

    Wee Invite is a start-up that made it’s mission to bring people together for real life moments. It's social event App gives a wide variety of social experiences. The event search mobile application is a community of like-minded people who enjoy real time moments. Being part of a start-up is a great environment to be hands on in all areas of the business. Main responsibilities are establishing Branding and Marketing of the company.

  • 1 year and 6 months, Feb 2013 - Jul 2014

    Regional Business Manager

    ZenithOptimedia

    Regional Business Manager APAC (Luxury Focus) - Interface for APAC matters towards HQ in Paris - Global & Regional Scope of Work management - Regional support for strategic planning recommendation and ad hock request - Account management guidance and support for local teams. (Focus client service & relationship) - Key clients are Kering (15 APAC markets) & Swarovski (12 APAC markets) - Business development across the existing region and expansion to SEA markets

  • 1 year and 7 months, Jul 2011 - Jan 2013

    Regional Senior Marketing Executive - APAC Region

    PUMA Group

    - Worked with 12 PUMA local offices - Develop long & short-term marketing strategies for ATL & BTL campaigns - Media & Communication planning - Manage Performance categories & Athlete Sponsorship management - Digital & Social Media: Developing campaign assets & content - Research Projects: ECCO/ Analytics/ Brand Tracker - Liaison internally with regional cross functions - Key interface between Global HQ - Liaison with external agencies: ZenithOptimedia, Ogilvy & Mather, etc

  • 7 months, Dec 2010 - Jun 2011

    Regional Sales & Customer Service Executive Germany

    LMAX

    Responsible to drive sales and develop new strategies. Offer an outstanding customer experience purely based around customer needs. Executing trades via the phone. Establishing business expansion into new regional markets. Seeking for more team members actively, contact me please under ockelsm@lmax.com.

  • 4 years and 9 months, Apr 2006 - Dec 2010

    Team Leader

    Tesco

    Duties: Team leader, controlling cash flow, training and coaching new colleagues, controlling waste and markdown. Working to strict Trading Standards regulations with merchandising and SEL discipline.

  • 6 months, Feb 2009 - Jul 2009

    Brand Manager

    Puma Asia Pacific

    Achievements: - Established a Lifestyle strategy with the Lifestyle Marketing Manager for twelve Asia Pacific countries. - Worked closely with communications planning Agency to ensure plans are well executed in all countries. - Acted as Asia Pacific PR representative to distribute information from the Global team in Boston. - Fully in charge of a new co-operation partnership with PEPSI. Developed a marketing strategy, supervised shoe & T-shirt product development for the new product Pepsi Max in China.

  • 6 months, Aug 2008 - Jan 2009

    Comunication & Product Development China

    BIKdesign AG

    Achievements: - Holding sales conversations on business fairs and acquiring new businesses while maintaining strict service level agreements with existing customers. One of our clients Arup Lighting installed the lighting system at the ‘Birds Nest’ for the Olympic Games 2008 in Beijing. - Contract negotiations (£ 250k). - Business trips to customers to cater for individual design, product development & quality control and timely execution of projects. - Building up a client database, recruiting new employee

  • 3 months, Sep 2005 - Nov 2005

    Intern

    Park Projekte GmbH

    Duties: Intensive support in organizing the annual event “International Hours - Barcelona” with over 1.000 guests. I created PR in Spanish, arranged location, logistics and catering.

Ausbildung von Melanie Ockels

  • 3 years and 10 months, Oct 2006 - Jul 2010

    International Business Management

    Business School of Economics Berlin

    Descriptive Statistics, Information Systems, Analytic Statistics, Analysis, Linear Algebra, Financial Accounting, German Business Law

  • 3 years and 11 months, Sep 2006 - Jul 2010

    International Business Management

    Anglia Ruskin University (Ashcroft Business School)

    Business Studies, English Business Law, Macroeconomics, Microeconomics, Web design, Marketing, Retail Marketing, Human Resources, Ethics & Governance, Manageing the Economy.

  • 9 years, Aug 1996 - Jul 2005

    Intergrierte Gesamtschule, Glinde

    Wirtschafts- und Politiklehre, Biologie, Geschichte

Sprachen

  • English

    C1 (Fließend)

  • Spanish

    A1-A2 (Grundkenntnisse)

  • Chinese

    A1-A2 (Grundkenntnisse)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

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