Mohamed Shalaby

Angestellt, Regional Manager, Ashok Leyland Ltd

Dubai, Vereinigte Arabische Emirate

Fähigkeiten und Kenntnisse

After-sale Services Spare-parts Management
Strategy Planning & Execution Profitability Manag
Product Launch & Promotion Distributor Management
Customer Service Operations
Market & Competitor Analysis
Team Building & Leadership
Marketing & Sales
negotiation skills

Werdegang

Berufserfahrung von Mohamed Shalaby

  • Bis heute 6 Jahre und 9 Monate, seit Jan. 2018

    Regional Manager

    Ashok Leyland Ltd

    Key Responsibility Areas: • Assume After Sales Service Management P&L responsibility and Service operation for the Ashok Leyland dealers • Implement “Max Serv” program aiming towerds maximizing Service revenue, dealership profitability and customer Satisfaction (Generate Service revenue by 30% , Parts revenue 15% and Acciden revenue by 10% YOY 2018,2019 ) Technical Support Dealer Network Development. Warranty Performance: Product support: Customer Satisfaction: Non-Technical Training

  • 3 Jahre und 1 Monat, Dez. 2014 - Dez. 2017

    Regional Aftersales Manager

    Alfuttaim Automotive Group, Famco- Omatra

  • 9 Monate, März 2014 - Nov. 2014

    Aftersales Manager

    Briliance Bavarian Auto (BMW& Briliance)

  • 2 Jahre und 3 Monate, Dez. 2011 - Feb. 2014

    National Fleet Manager (Service & Parts)

    EARADAT Transport Company KSA

  • 6 Jahre und 2 Monate, Okt. 2005 - Nov. 2011

    After-Sales Manager & Acting Regional Manager

    MCV Company (Manufacturing Commercial Vehicle) Mercedes Benz

    • Recognized for: o Increasing collectables by 20% for 2011 o Eliminating dead stock for plus 48 month by 300,000$ with acceptable profit o Managing sales department for 6 months (Jun 2010- Nov 2010) with sale 65 Buses • Organised training session for W/S Engineers, Service Advisor, W/S Supervisor, Store Man and Tech • Achieved: o Site budget (102% 2011 & 98% 2010) o Parts Turnover of 2.6

Ausbildung von Mohamed Shalaby

  • 4 Jahre und 10 Monate, Sep. 1997 - Juni 2002

    Automotive engineering

    Faculty of Engineering from Ain Shams University

    BSC in Mechanical Automotive Engineering ACADEMIC PROJECT • Studying the Effect of Increasing the Oxygen Percentage in the Air of the Charge on the Engine Performance, Combustion Process, and Exhaust Emissions

Sprachen

  • Englisch

    Fließend

  • Arabisch

    Muttersprache

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