Muhammad Farooq Khan

Promoted from Director to Senior Director position. Strategic Leadership: Accountable for enterprise IT strategy, governance, and digital transformation roadmap for a national public institution. Digital Modernization: Lead the implementation of several digital workflows, improving service delivery Cybersecurity Oversight: Designed and enforced a robust cybersecurity policy framework, conducted organization-wide risk assessments. Team & Capacity Building: Built a cross-functional IT team including security

IT Strategy Execution: Translated strategic objectives into actionable IT plans, focusing on process automation, infrastructure modernization, and data-driven decision-making. Governance Framework Development: Established the organization's first IT governance committee and policy suite, ensuring alignment with international best practices and donor requirements. Vendor & Budget Management: Owned and governed annual IT budgets, overseeing procurement, vendor contracts, ensuring cost-effective solutions.

Team Leadership: Directed IT functions for a distributed organization managing a global team of 300+ professionals Global IT Operations: Directed multiple IT functions for a distributed organization with teams across Germany, Armenia, India and Pakistan, ensuring 99% uptime for critical e-learning platforms. IT Service Management: Implemented ITIL-based service management, improving ticket resolution times and user satisfaction scores by over 35%. CICD implementation and execution across multiple teams.

- QA Process design and implementation - QA Process implementation using TestLink and Test Automation - Test Planning, Test Case creation and assignment.

Responsible of the implementation of quality assurance process for an enterprise application supporting IT planning and governance processes in large enterprise solution systems called planningIT. Implementation of huge test case management system using TestLink with bug tracking system JIRA, the system implements Project based approach with test plans and daily builds. Collaboration with product line management and development to define use cases and test cases.

I worked as test engineer on a research scholarship from Humboldt University Berlin in Software Testing and Verification Group of Fraunhofer Institute Berlin, I Worked mainly on Testing and verification of industrial automation protocols.

Software Testing and Verification

Software Engineering, Software Architecture, Software Testing and Project Management.