Nikos Papadelis

is available. ✅

Partner, Head Customer Support, Crete Insiders
Abschluss: candidate Phd, UNIVERSITY OF ATHENS. Department Philosophy, Education and Psychology
..., Greece

Fähigkeiten und Kenntnisse

Quality Control
Mathematics
MS Office
Customer service
Social Media
Database
Help Desk / Desktop Support
Quality
Teamwork
IT-Consulting
Customer Relations
Customer Support
tour
private tours
tour expert in Chania prefecture

Werdegang

Berufserfahrung von Nikos Papadelis

  • Current 7 years and 5 months, since Jan 2019

    Head of Customer Service

    Crete Insiders

    https://creteinsiders.com Private tours & excursions for solo travelers and small groups. Wedding Planning Facility management General citizen authorities Help with renovation and construction.

  • Current 7 years and 5 months, since Jan 2019

    Head Customer Support

    Crete Insiders

    Customer support & alternative solutions

  • 3 years and 5 months, Jan 2018 - May 2021

    Qualitätskontrolleur

    QUALIGON GmbH

    Design quality concepts Implementation of quality concepts Assessment of quality data Analysis of assessed quality data Elimination of identified quality deficits by optimization measures

  • 3 months, Oct 2020 - Dec 2020

    Qualitätskontrolleur

    Vodafone Global Enterprise

    Creation of quality reports, quality analysis and optimization suggestions Coordination of feedback from the national companies of the customers Creation of regular and spontaneous quality reports Execute and coordinate business data analyses and reporting projects for Vodafone Group Services in the field of Customer Experience Management Design, develop and customize of reports, dashboards and presentation for senior audience from Group Technology and Commercial departments

  • 4 months, Jan 2020 - Apr 2020

    Qualitätskontrolleur

    Vodafone Global Enterprise

    Creation of quality reports, quality analysis and optimization suggestions Coordination of feedback from the national companies of the customers Creation of regular and spontaneous quality reports Execute and coordinate business data analyses and reporting projects for Vodafone Group Services in the field of Customer Experience Management Design, develop and customize of reports, dashboards and presentation for senior audience from Group Technology and Commercial departments

  • 9 months, Mar 2018 - Nov 2018

    Qualitätskontrolleur

    Vodafone Global Enterprise

    Creation of quality reports, quality analysis and optimization suggestions Coordination of feedback from the national companies of the customers Creation of regular and spontaneous quality reports Execute and coordinate business data analyses and reporting projects for Vodafone Group Services in the field of Customer Experience Management Design, develop and customize of reports, dashboards and presentation for senior audience from Group Technology and Commercial departments

  • 9 months, Mar 2018 - Nov 2018

    Qualitätskontrolleur

    Qualigon GmbH

    Creation of quality reports, quality analysis and optimization suggestions Coordination of feedback from the national companies of the customers Creation of regular and spontaneous quality reports

  • 21 years and 1 month, Mar 1995 - Mar 2016

    IT Manager, IT Support Adminstrator

    Private School "ELLINIKI PAIDEIA"

    The IT department, monitor and support the entire network of our schools, in terms of the hardware and software, call and print centers. Prepare computer programs to service users, teachers and students. Creative - implementation of promotion Supervises the notes of the students but also of advertising and other mass forms and documents to all stakeholders. Supervises and support the website http://www.elp.gr Studies and proposes solutions for operation optimizing of our schools.

  • 11 years and 9 months, Jan 1997 - Sep 2008

    Designer

    Akida advertisments

    Customer service and IT support

  • 7 years, Jan 1999 - Dec 2005

    Customer support, teacher

    Knowledge Dynamics IT Academy

    Customer support, teacher

  • 16 years, Jan 1985 - Dec 2000

    Private teacher

    Private teacher

    Private teacher of Mathematics, Adobe and Corel Suite, Windows and Office

  • 4 years, Jan 1990 - Dec 1993

    Μanagement & Customer Service

    Octagon Brasserie, Laganas Zante GR

    Μanagement & Customer Service

Ausbildung von Nikos Papadelis

  • 7 years, Jan 2002 - Dec 2008

    The didactic of mathematics in education by gender

    UNIVERSITY OF ATHENS. Department Philosophy, Education and Psychology

    Statistics, Psychology, Databases, Mathematics

  • 1979 - 1986

    Applied mathematics

    UNIVERSITY OF ATHENS. DEPARTMENT OF MATHEMATICS

Sprachen

  • German

    B1-B2 (Gute Kenntnisse)

  • English

    C1 (Fließend)

  • Greek

    C2 (Verhandlungssicher / Muttersprachlich)

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