PIETRO SFERRINO

Oversee and manage the operations of the properties of a high-net-worth client to ensure the highest standards of quality and service are maintained. Lead team of companies and service professionals; encourage mutual trust, respect, and cooperation among team members. Plan and supervise budget and operating statements to minimise and reduce costs without sacrificing maintenance of quality. Tasked with hiring and evaluating staff and do periodic performance reviews.

Accomplished the start-up and development of a language translation business, nurtured its growth, and oversaw operations to gain access to more customers and increase revenue while providing excellent and dedicated service. Hired and supervised staff.

Performed duties for a global leader in consumer transaction technologies in relation to job assignment involving customer relations, problem routing, tracking and escalating procedures, and undertake data entry tasks. Work directly with customers and document requests for service.

Accomplished the growth and managed the business engaged in the translation of company contracts and agreements. Liaised and collaborated with managers to deliver results and accomplish business targets. Studied the local laws and customs to find ways to integrate the business into the needs of the market. Oversaw budget for exhibitions and market presence in Russia.

Led team of professionals that attended to customers of a major Internet service provider in Italy to negotiate solutions for private and corporate customers.

- International Relations - International Economics - Russia - Islamic Countries - Asia - International Law and EU law - Political and Economic Geography - Political and Economic Socioloy - History Tesis Title: "Economic Development and Territoy in Contemporary Russia. A study on new Special Econom

Data Science with R. Project Cycles Management. Logical Frameworks. DataBase Modelling and Management. Monte Carlo Simulations. MySQL. Structured Modelling in I.Def_O. Quality Systems. Problem Solving. Theory of Games. Leadership Management. Leadership and Emotional Intelligence ...

Humanitarian Emergencies. Refugee Assistance Programs. International Cooperation for Development. Economics of Development. Human Rights and Development. Human Migrations. Micro-Credit. Islamic Spirituality and Arabic Culture. Conflict Management … and others …