Peter Linnemann
Angestellt, Head of customer Experience sales, novomind AG
Hamburg, Germany
About me
Als Experte für Customer Service Omnichannel Management Software stehe ich gerne bei Fragen zu neuen Möglichkeiten der Optimierung des Kundenservice Ihres Unternehmens zur Verfügung. Ich bin für Sie unter +49 40 808071 2151 erreichbar.
Timeline
Professional experience for Peter Linnemann
4 years and 4 months, Jan 2016 - Apr 2020
Sales Director (Channel, Direct, Customer Success)
Enghouse AGAs Sales Director, I am fully responsible for the results of Enghouse Interactive in Central Europe (DACH, Benelux, France). This includes responsibility for sales and personnel management.
In my role as Team Leader of Product Sales Specialists, I have led a team of 6 people delivering technical sales support around customer experience software. Both partners and end customers were advised . Tasks included receiving customer requirements (requirement engineering), developing and presenting solution concepts. We also did successful presentations at events and shows. Key achievements: We were able to successfully win 25 new enterprise logos and kept a miminum churn rate.
1 year and 10 months, Jan 2012 - Oct 2013
Teamlead Sales
Voxtron GmbH
After some successful years in sales, I took over the team management for sales including four direct reports. Strategically, the distribution was geared to the support of partners and the profit of end customers. Key achievements: In addition to the success of about 35 new end customers and 4 new partners, we were able to celebrate significant successes in the partner business. Together with 2 partners, some Enterprise customers could be won in Germany and Austria.
4 years, Jan 2008 - Dec 2011
Role: (junior) Account Manager – Partner Account Manager
Voxtron GmbH
In my first role in sales, I was responsible for generating and editing leads. Here, requirements had to be taken up and converted into solution concepts and offers. I then presented and negotiated these in front of customers. Together with the management, I had to create many sales processes from scratch. Among other things, we have created a complete new partner program. Key achievements: I was able to win approx. 12 new logos each year. On top of that, we had no churn.
Languages
German
First language
English
Fluent