Phylicia Saputra

Processed daily cash receipts, sales records and reconciliations for high volume units, strengthening control accuracy, audit readiness and reliability in commercial transaction handling. Coordinated with airline and internal teams on voucher reconciliation, change requests and operational issues. Maintained structured documentation and followed strict internal procedures where precision, confidentiality and compliance were essential.

Supported the Director and senior management with trilingual communication, meeting organization, schedules, notes, bookings and follow-up actions in a manufacturing environment. Contacted suppliers and purchased materials for company operations, maintaining procurement continuity and supplier responsiveness. Updated and calculated tax sheets for the company and prepared structured information for the tax accountant. Assisted with employee payroll administration and handled staff and payment information

- Monitored ERP records for raw materials, finished goods and semi-finished products, helping management track stock availability and production readiness. - Followed trial-production activity and moulding operations to verify raw-material usage, semi-product flow and operational performance during set-up phases. - Provided real-time Mandarin-Indonesian-English interpretation during client, supplier and regulatory discussions, improving clarity and practical issue resolution.

- Designed and delivered structured Mandarin programmes for 50+ students, including needs assessment, learning plans, progress tracking and HSK preparation. - Presented programme options to prospective students and parents, answered questions consultatively and supported enrolment through trust-based communication. - Contributed to Instagram content creation and social media communication for the academy, helping improve public outreach and course visibility.

- Translated and verified SOPs, codes of conduct and internal policy materials across English, Mandarin and Indonesian, supporting consistent and compliant business communication. - Improved terminology consistency across department documents, strengthening the quality of contracts, reports and client-facing materials.