Ping Lu

Import merchandise from Europe to Chinese consumers.

• Lead team to build up an end-to-end supply chain solution from oversea sellers (in US, Europe, Australia, Korea, Japan) to domestic customers (China Mainland), incl. oversea warehousing, international freight forwarding, custom clearance through different ports, and final injection into JD’s countrywide logistic network.

• Take full responsibility for category's (Mobile Electronics) overall financial performance, customer experience and business growth roadmap. • Lead team to hit growth target by driving selection expansion, vendor maintaining and upgrading, optimizing in-stock rate, and traffic growth. • Identify opportunities of operational excellence and lead processes innovation and optimization. • Rebuild the team by hiring new talents, reviewing and coaching. Bar raiser from 2011.

• Manage all supply chain/operations related aspects for CN Hardline that covered 2 product lines (incl. 10 categories): Consumable Electronics, Home & Kitchen. Lead the team to drive improvement in financial performance, customer experience, efficiency/automation, and data quality. • Lead cross-functional projects within internal and external partners to drive tools or processes improvement. • Lead vendor performance reviews, and drive for vendor compliance continuous excellence.

• Lead a 7-persons team, launched automatic ordering projects in 100+ chained stores within 14 months. In average each store gained 10%~20% sales growth and stock-out rate dropped from 3% to 0.4%. • Co-work with product managers and logistics center, to optimize suppliers’ order quantity and delivery activities and secure sales and inventory turns.

• Evaluate on pan-European branches inventory and replenishment policies and provide analysis reports for top management decision making.

Logistics and supply chain management

Information Science