Raksha Shetty

-Demonstrated proficiency in B2C healthcare sales with 3+ years of experience. The company’s products included healthcare diagnostic services such as laboratory testing, imaging (X -ray, MRI), and preventive screening solutions. -Managed a €28K multi-channel revenue target and regularly achieved performance goals. -Demonstrated strong communication skills by developing lead-closing strategies, onboarding 15+ customers daily through personalised offers to improve conversions.

-Supported marketing and customer engagement for Metropolis Healthcare’s PAN India B2C diagnostic services, promoting laboratory testing through home collection and lab visits. -Assisted patients by explaining laboratory test options and full-body packages, guiding them through the booking process via inbound and outbound calls. -Managed personal and database leads through outbound calls, onboarding 15– 20 customers monthly and supporting revenue growth through effective upselling of test packages

-Strategic Marketing Management: Learned how to plan sales strategies and analyse market trends. -Consumer Behaviour: Studied customer decision-making to improve sales communication. -Digital Marketing Communications: Learned customer engagement through digital channels and messaging. -Global Marketing Management: Gained understanding of global markets and customer targeting. -Project Management & Leadership: Developed teamwork, coordination, and leadership skills for business goals.