Reto Schneiter

Employee, IT Systems Engineer | IT Service Owner, Securitas Group

Illnau, Switzerland


Professional experience for Reto Schneiter

  • Current , since Feb 2018

    IT Systems Engineer | IT Service Owner

    Securitas Group

  • 2 years and 3 months, Jul 2015 - Sep 2017

    Integration Lead Architect | Order to Cash | HP Service Center | SAP

    IBM Switzerland Ltd

    Integration of Order to Cash (O2C) process in Transition & Transformation project with customer in Airline Industry - definition of the technical O2C services architecture framework (HP service center, SAP integration) - creation of the common understanding across all partners - definition and execution of horizontal end-to-end integration tests - activation of managed O2C services in production - development of BI application to manage O2C services qualitatively and financially

  • 13 years and 9 months, Jan 2004 - Sep 2017

    Integration Architect | ITSM | Information Architect

    IBM Switzerland Ltd

    - board customers into IBM IT Service Mgmt (ITSM) system Maximo+ - monitor and optimize global customers in production - provide bridging and data integration services - develop a high speed BI information service to manage interfaces and ITSM processes (request-, incident-, problem-, change-, asset-, config management) - support special projects: transitions in & out, migrations, hyper care phases, critical situations - provide alerting and content manager for severity 1&2 events - simplify reporting

  • 15 years and 6 months, Jul 1988 - Dec 2003

    IT Integration Architect | Software Development Engineer

    IBM Switzerland Ltd

    roles: integration architect, ICT Architect, technical project manager, software engineer, trainer, process designer focus: IT systems management: design, implementation and operational enabling of complex customer environments in many different industries other: integration and operational enabling of IBM's Global Service Network Infrastructure (GSNI) architecture concept and abilities in Switzerland

  • 2 years and 8 months, Nov 1985 - Jun 1988

    Software Development Engineer


    Software designer and developer in telecommunication industry.

Educational background for Reto Schneiter

  • 3 years and 1 month, Nov 1982 - Nov 1985

    Electronic Engineering

    Berner Fachhochschule BFH

    Electronic Engineering, Computer Science, Software Development


  • English


  • German

    First language

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