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Sergey Yakushenko

Bis 2022, Customer Care Manager RU/KZ (Systems&Software), Emerson Automation Solutions
Bis 2004, Informatics and Control Systems, Bauman Moscow State Technical University
Neubiberg, Deutschland

Fähigkeiten und Kenntnisse

Project Management
Automation
Customer care
Key Account Management
Reliability
Leadership
Team work
Responsible
Engineering
Sales operations
Process control systems

Werdegang

Berufserfahrung von Sergey Yakushenko

  • 3 Jahre und 1 Monat, Juni 2019 - Juni 2022

    Customer Care Manager RU/KZ (Systems&Software)

    Emerson Automation Solutions

    Successfully managed Sales operations and engineering support for 50+ MEUR project automation business. Created scalable and integrated engineering/back-office team for several business units. 
Led new CRM process adaptation for the department. Managed on daily basis team of 18 engineers and customer support specialists in four cities.

  • 6 Jahre und 3 Monate, März 2013 - Mai 2019

    Proposal Team Manager CIS

    Emerson Automation Solutions

    Lead pre-sales engineering team for Process Control Systems BU to deliver on time and efficiently project bid packages. Built the team and process that have effectively withstood the tripling of internal clients (outside salesmen) without headcount increase and support quality deterioration

  • 2 Jahre, März 2011 - Feb. 2013

    Key Account Sales Specialist (BDM Rosneft)

    Emerson Automation Solutions

    Secured $30M+/year of profitable sales for all the BUs proactively pursuing opportunities across Rosneft branches, OEMs and subcontractors. Key role in organising sales and on-time delivery for different parts of ongoing Vankor mega project - Maintain and expand relations with key players and decision makers within customers - Promote and widen company portfolio (automation systems, measurement instruments and valves) - Negotiate the orders and support contracting process - Sales forecasting and reporting

  • 4 Jahre und 2 Monate, Jan. 2007 - Feb. 2011

    Proposal Engineer for DCS projects

    Emerson Automation Solutions

    Complex proposal/bid development for automation projects (PAS&ESD) Technical Solution Architecture Third party products and services selection together with procurement people Services and project plan estimates Risks Evaluation

  • 3 Jahre und 9 Monate, Apr. 2003 - Dez. 2006

    PLC/SCADA Engineer

    RTSOFT

  • 3 Jahre und 1 Monat, Okt. 2002 - Okt. 2005

    PHP Web Developer

    AltaSoft

    Full stack development for company's web products utilizing PHP/Apache, MySQL, CSS. Implemented and supported News-engine, SW-updates download tool

Ausbildung von Sergey Yakushenko

  • 5 Jahre und 10 Monate, Sep. 1998 - Juni 2004

    Informatics and Control Systems

    Bauman Moscow State Technical University

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

  • Russisch

    Muttersprache

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