Sharath Rominus

• Spearheaded the launch of Travel SIM and MVNO products for customers, resulting in a 10% increase in customer acquisition and revenue. • Led the development and implementation of consumer eSIM solutions • Deployed AWS cloud-native eKYC solutions to ensure compliance with regulatory standards and digitized the verification processes • Managed Digital Business Support Systems (BSS) through vendor partnerships to facilitate efficient customer SIM ordering, reducing order processing time

• Launched the IoT Connectivity management platform for IoT/M2M customers, enabling seamless device connectivity and management • Created and integrated APIs to enhance the digital journey, improving customer interactions • Developed logic for the Business Rule Engine to streamline operational processes • Actively participated in scrum/agile methodologies, writing user stories • Worked on innovative products like Cloud SIM, driving forward-thinking solutions in the connectivity space

• Managed digital products and processes for the organization’s e-commerce transformation journey • Created a roadmap for realizing the benefits of the new digital strategy • Demonstrated cross-functional team leadership through User Experience (UX) workshops • Handled requirements analysis, prioritized backlog, and developed user stories and acceptance criteria using Agile methodology in Jira • Developed a zero-touch ordering system, reducing the quote-to-order cycle from 15 days to less than 5 minutes

A competent Information Technology professional with almost 2 years of experience in operations support Also worked on C#, Unix, Java and SQL. Experienced in providing back end support and resolutions for major IT digital services.