Sherif Zaki

• Specializing in technical and trouble-shooting support for IBM customers using the Rational Java Enterprise software suite in the EMEA regions . • Design and writing of a best practices software tooling designed for capturing IBM support metrics(Kanban, Kepner-Tregoe), using PHP & MYSQL. • Refresh knowledge PHP, HTML, JavaScript, CSS, JQuery and MYSQL • Leading the team to work smarter in order to increase customer satisfaction.

Developed customer-facing banking applications for the Gulf region using HTML, JavaScript, CSS, PHP, Sybase, Java Learned PHP language from scratch very quickly and started with fixing bugs and after few months I was responsible of a new module for a new customer and built up a team of 6 members and lead them to the project success.

Development and testing of ERP solutions using HTML, JavaScript, CSS, VB, ASP, MSSQL Worked on the CRM and Financial module of the project, fixing bugs , customizing and renewing some web pages Worked on a new project from scratch and alone. The project was a multithreaded WebCrawler that downloads any multi-lingual website in order to create a multi-lingual database to be used in an auto-translating chat system. Using Java.

Testing and fixing banking applications using Uniface and QARun Learned Uniface and QARun from scratch and started quickly fixing bugs and after few months I joined an onsite team to test the new release of Uniface in Compuware Amsterdam.

Followed Software Skills Development Program Studied (Java, C++ , Visual C , Visual basic, HTML, JavaScript, CSS, SQL, Oracle, WindowsNT, Unix, Business practice etc.) Graduation Project: An e-Commerce solution for a furniture factory in Egypt using ASP , Visual Basic and SQL server

Studied Computer Science Engineering specializing in software Graduation Project: A Database Managed Library System for the university using Visual Basic and SQL Server