Dipl.-Ing. Stefan John

Angestellt, Service Delivery Manager Atomic Spectroscopy Germany, Agilent Technologies
Halle (Saale), Germany

Fähigkeiten und Kenntnisse

Servicemanagement
Umfangreiche Erfahrungen im Bereich der Massenspek
Customer Service
Customer Service-Leitung
Management
Personalführung
Projektmanagement
Laborautomation (liquid handling) und HPLC
Qualifizierung und Validierung von Systemen im Pha
development / sales of service contracts
HPLC
LCMS
ICP-MS
MALDI-MS
Customer Relationship Management
Marketing
Massenspektrometrie
Personalentwicklung
Field-Service-Management
Service Delivery Management
Service Engineering

Werdegang

Berufserfahrung von Stefan John

  • Current 3 years and 11 months, since Jul 2022

    Service Delivery Manager Atomic Spectroscopy Germany

    Agilent Technologies
  • 2 years and 4 months, Mar 2020 - Jun 2022

    Service Delivery Manager

    Philips GmbH
  • 10 months, Apr 2019 - Jan 2020

    Serviceleiter Deutschland / Österreich

    PerkinElmer LAS (Germany) GmbH

  • 4 years and 2 months, Feb 2015 - Mar 2019

    Group Leader - Field Service Germany North - Environmental Health

    PerkinElmer LAS (Germany) GmbH

    Responsible for Field Service and Contract Sales within Environment Health business, in the northern part of Germany.

  • 1 year and 8 months, Jul 2013 - Feb 2015

    Teamleiter Service

    PerkinElmer LAS GmbH

  • 3 years and 5 months, Feb 2010 - Jun 2013

    Serviceingenieur

    ABSciex Deutschland GmbH

    - install, repair and maintenance as well as IQ/OQ of MALDI/MS/MS and LC/MS/MS systems - self dependent work planning of field service - customer training and customer support - customer data management Lotus Notes database - active teamwork and knowledge transfer with colleagues in service, sales and technical support - sale of service and service contracts

  • 1 year and 7 months, Jul 2008 - Jan 2010

    Serviceingenieur

    Applied Biosystems - Applera Deutschland GmbH

    - install, repair and maintenance as well as IQ/OQ of MALDI/MS/MS and LC/MS/MS systems - self dependent work planning of field service customer training and customer support - customer data management Lotus Notes database - active teamwork and knowledge transfer with colleagues in service, sales and technical support

  • 4 years and 11 months, Aug 2003 - Jun 2008

    Serviceingenieur

    Bruker Daltonik GmbH

    - install, repair and maintenance as well as IQ/OQ of MALDI/MS/MS and LC/MS/MS systems as well as robotic devices for sample preparation - self dependent work planning of international field service - customer training and customer support - active teamwork and knowledge transfer with colleagues in service, sales, technical support and product development

Ausbildung von Stefan John

  • Biotechnologie

    Hochschule Anhalt

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    B1-B2 (Gute Kenntnisse)

  • Russian

    A1-A2 (Grundkenntnisse)

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