Svitlana Reznikova
Bis 2017, Technical Support Operator, RadioLink
Munich, Deutschland
Über mich
The most interesting area for me is driving sales. I think that the most important thing in sales is to create long term relationships based on values, trust and mutual benefit. I always try to keep a strong relationship with my client base and speak about their benefits or company challenges to have a constructive dialog. I want to help improve personal branding, marketing strategy and sales rates of the company. I like to be creative and invent new ideas for promotion.
Werdegang
Berufserfahrung von Svitlana Reznikova
1 Jahr und 9 Monate, Juni 2020 - Feb. 2022
Wholesale Manager NAILS5, Kharkiv, Ukraine
NAILS5
• Accepting and processing cosmetic orders from large-scale retail stores across Europe; • Attracting new clients from nail salons and retail stores to the company; • Making long term contracts; • Writing invoices and managing payments; • Maintaining the CRM System Bitrix24.
4 Monate, März 2020 - Juni 2020
Resale Manager
ENVYBOX
• Selling services & digital marketing: Promoting sales through Callback, Online-chat, Client generator, Maintaining CRM system, Herd instinct, Client invader, Multibutton, Quiz, Personalized forms; • Responsible for selling annual subscription services; • Additional sales opportunities through personalised consulting services.
1 Jahr und 9 Monate, Juni 2018 - Feb. 2020
Retail Advisor
HAIRIZMA
• Advising customers about professional beauty care; • Selling cosmetic good; • Social Media Marketing for Instagram & Facebook; • Maintaining an accurate stock level and keeping a clean image of the store.
1 Jahr und 2 Monate, Juni 2017 - Juli 2018
Front Office Assistant
Villa Four Rooms
• Welcoming guests and ensuring a delightful customer journey; • Managing CRM system SHELTER; • Administration of reservations through third party travel agencies such as Booking.com or Expedia; • Settling invoices and keeping guest records up to date.
1 Jahr, Juni 2016 - Mai 2017
Technical Support Operator
RadioLink
• Assisting customers with installing the networks; • Helping to set up technical equipmet; • Creating new client contract; • Supporting customers with technical challenges.
Ausbildung von Svitlana Reznikova
Bis heute 2 Jahre und 4 Monate, seit März 2022
German as a foreign language
Goethe institut
5 Jahre und 10 Monate, Sep. 2012 - Juni 2018
Master Degree System Analysis and control
Kharkiv National University of Radio Electronics