Svitlana Reznikova

• Accepting and processing cosmetic orders from large-scale retail stores across Europe; • Attracting new clients from nail salons and retail stores to the company; • Making long term contracts; • Writing invoices and managing payments; • Maintaining the CRM System Bitrix24.

• Selling services & digital marketing: Promoting sales through Callback, Online-chat, Client generator, Maintaining CRM system, Herd instinct, Client invader, Multibutton, Quiz, Personalized forms; • Responsible for selling annual subscription services; • Additional sales opportunities through personalised consulting services.

• Advising customers about professional beauty care; • Selling cosmetic good; • Social Media Marketing for Instagram & Facebook; • Maintaining an accurate stock level and keeping a clean image of the store.

• Welcoming guests and ensuring a delightful customer journey; • Managing CRM system SHELTER; • Administration of reservations through third party travel agencies such as Booking.com or Expedia; • Settling invoices and keeping guest records up to date.

• Assisting customers with installing the networks; • Helping to set up technical equipmet; • Creating new client contract; • Supporting customers with technical challenges.