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Ulrich Eckartz

Angestellt, Senior Advisor Learning, BASF Services Europe
Berlin, Germany

Skills

Kommunikationstraining
Customer Care Training
Verkaufstraining
Trainingsmanagement
Teamleitung
Train the Trainer
Training
Präsentationstraining
Coaching
Moderation
Präsentation
Kundenbeziehungsmanagement
Reklamationsmanagement
Deeskalationsstrategien
MS Office Training & Coaching
Anwenderschulungen
Training on the Job
Up- und Cross Selling
strukturiertes Denken
Trainingserfahrung im Bereich Fach- und Verhaltens
E-Learning
E-Learning-Konzepte
E-Learning Beratung
E-Training
E-Tutoring
E-Teaching
Adobe Captivate
Blended Learning
LMS moodle & ILIAS
Beratung
Change Management
Projektmanagement
Erstellung von Präsentationen
Trainingsplanung

Timeline

Professional experience for Ulrich Eckartz

  • Current 2 years and 11 months, since Jun 2022

    Senior Advisor Learning

    BASF Services Europe

  • 2 years and 1 month, Jun 2020 - Jun 2022

    Advisor Learning

    BASF Services Europe

    Trainingadministration Trainingsorganisation Prozessberatung Prozessoptimierung Koordination zwischen operativen und strategischen Einheiten

  • 4 years and 6 months, Jan 2016 - Jun 2020

    Administrator Training

    BASF Services Europe

    Trainingsmanagement Trainingsplanung Trainingsevaluation Präsentationserstellung

  • 1 year and 6 months, Apr 2014 - Sep 2015

    Administrator Training

    E-Plus Customer Support GmbH

    Trainingsmanagement Trainingskonzeption Trainingsplanung Trainingsevaluation Präsentationserstellung e-Learning Konzeption e-Learning Beratung e-Tutoring

  • 3 years and 4 months, 2011 - Apr 2014

    Train the Trainer

    E-Plus Customer Support

    Trainingsmanagement Trainingskonzeption Trainingsplanung Trainerschulung Trainingsevaluation Präsentationserstellung

  • 2007 - 2011

    Trainer

    SNT AG

    Training E-Plus Projekte

  • 2004 - 2007

    Trainer

    SNT Akademie

    Kommunikationstraining Korrespondenztraining Fachtraining Verkaufstraining Up- & Cross Selling

  • 2003 - 2004

    Teamleiter Business-Kundenbetreuung

    E-Plus

    Betreuung Groß- und Geschäftskunden

  • 1997 - 2003

    Trainer

    E-Plus

    Training Mitarbeiterschulung Coaching Training on the job

Educational background for Ulrich Eckartz

  • Erwachsenenbildung

    FernUni Hagen

    e-Learning und e-Tutoring; Beratung, Konzeption, Durchführung

  • Sportlehrer

    Deutsche Sporthochschule Köln

Languages

  • German

    First language

  • Italian

    Fluent

  • English

    Fluent

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