Vincent Conte

Define market segmentation and respective strategies, sales and margin targets - Negotiate directly national top 5 and international accounts and manage a team of 5 KAMs - Design and roll-out Commercial Action Plan across the sales forces, 200 people - Roll-out the Group Customer Excellence Program based on Net Promoter Score (NPS).

Determined sales channels and sales targets for Installation and Service businesses in each country - Hired 25 new sales representatives - Drove the growth initiatives by implementing new offerings based on energy efficiency - Managed the forecasting processes – annual plans, quarterly forecasts, monthly outlooks - Organized customer events to develop local sales -

Implemented an European purchasing organisation by centralizing price negotiations and decentralizing procurement in each county - Specialized buyers by category, and set up dedicated purchasing processes: 6 buyers involved in 4 purchasing categories for €300m spending in equipment, spare parts, retail and general expenses - Completed negotiations with top 10 suppliers, representing 25% of the spending.

Defined and coordinated segmentation, pricing and sales staffing policies - Controlled price policies implementation through a robust validation process - Negotiated the top 10 customers, and managed 4 key account managers organized by industry sectors.

Determined multi-tenant restaurant market strategy for the different stakeholders: owners, facility managers, tenants - Managed the operations of 50 sites, through 10 district managers – 450 people, €30m