Alan Tapparo

I manage end-to-end delivery of corporate meetings, incentives and conferences for multinational clients across Europe, handling events from small executive meetings to large-scale conferences with 300+ attendees and budgets up to €300K per event. As sole client contact for a Swiss consumer goods multinational, I oversee the full event lifecycle, from initial brief, supplier negotiation and budget management to on-site execution. I coordinate conference speakers and oversee the delivery of event websites an

Planned and coordinated educational travel programmes to international destinations including the UK, Ireland, USA and Malta. Managed supplier relationships and negotiated room allocations and rates with international partners.

Customer service role managing hotel and client communications across reservations, handling inquiries via phone and email.

Planned and delivered corporate events, incentive trips, roadshows and conferences for clients primarily in the banking and financial sector, managing groups from 20 to 500+ attendees with budgets up to €500K per event. Led direct negotiations with national and international suppliers, securing competitive rates and favourable terms. Managed the full event lifecycle from client brief to on-site execution.

Managed sales of tourism products in the UK for the Italian market, serving both corporate and leisure clients including groups and European travel agencies. Supervised and trained a team of five operational staff, ensuring quality standards and consistent service delivery.

Sales of inbound tourism services within a DMC environment, with a strategic focus on expanding and optimising the supplier network. This enabled faster, tailored responses to client requests and strengthened our positioning as a reliable local partner.

Operations Supervisor overseeing the organisation and sales of educational programs across Europe for top US universities. Led supplier selection and negotiated rates and allocations for group and series travel, consistently delivering high-value solutions tailored to client needs.

Quotation, booking and sales of package tours in the UK, with a particular focus on planning and organising tours and incentives in England, Scotland and Cornwall and Ireland.

Supervised hotel reservations in Italy receiving booking requests on a daily basis from Miki offices in Japan.

Promotion and development of the 'Itinera Club' product and the B2C Viaggi&Vacanze platform. Daily updating and uploading of travel and holiday offers on the institutional home page.