Bertrand POEY

Division Head Airline Traveler Touchpoints, Experience and Digital Leading Airline Digital solutions strategy within Amadeus: focus on driving and steering a best-in-class product portfolio for Altea Traveler Touchpoint and Experience and delivering unique, competitive, and recognized value to Airlines, whilst transforming our product portfolio in line with Airline retailing transformation objectives, to secure our mid-long-term market leadership & growth ambitions. Skills: Change Mgt·Product Mgt·Leadership

General Manager AMADEUS France & GESTOUR / Direction Générale AMADEUS France et GESTOUR As part of a Worldwide matrix organization, in charge of French Commercial Headquarter (120 FTEs) and Gestour Headquarter (45FTEs), responsible for guiding general business strategy, for improving efficiency/profits, for developing the business on the French market and for ensuring day-to-day operations stability. Skills: Customer Satisfaction · Organizational Leadership · Management

Director Amadeus Travel Agencies and Gestour - France Responsible for Travel Agencies related business in France and Gestour (Mid-Back Office leader in France). Skills: Change Management · Customer Satisfaction · Leadership & Management

Heading Commercial activities for Business Travel Agencies in France, Benelux, Spain and Portugal. Skills: Customer Satisfaction · Multi-Cultural Management

Built up and led a totally new Worldwide Delivery organization for Business Travel agencies, working with Amadeus (40 direct + 60 Indirect FTEs). Locations: Japan, Australia, Thailand, Scandinavia + other locations in NECSE, WEMEA (France, Italy, Spain, Benelux, ...), NORAM and LATAM. Skills: Organizational Leadership - Service & Project Delivery

Responsible for the Global IT Account Management, in charge of the customer relations for the IT solutions with major Global Travel Agent Customers of Amadeus (Carlson Wagonlit Travel, American Express, Hogg Robinson, ..,).

Responsible for Product Management Department and Program Management Departments in Rail Business Unit/Division at Amadeus. Responsible for Product Roadmap, Long Term Plans, and for key programs and deliveries for Rail Business at Amadeus.

Managing key Projects at Amadeus. Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. 2008 Employees: 8,544. Number of Countries: 190.

Program Director, responsible in front of customer (BMW) for HMI (Human-Machine Interface) on dedicated products for BMW (RadioNavigation & Infotainment Systems, including Navigation GPS, Air-conditioning, Telephony, Radio/CD/DVD): yearly budget => 1,6 to 2,4 M€ - 20 full-time resources.

SW Project Manager, Responsible for projects "HMICore" and "HMICommunication", managing the "generic" and "Communication" parts of the graphical interface for the BMW embedded systems (Java/XML on Multimedia platform).

SW Project Manager, Responsible for the Validation Group for the Java Navigation System embedded on Multimedia Platform (TLA), implemented in Sophia-Antipolis.

Information System for Telephone Companies (Customer Care, Billing, Rating ...). Responsible for System Tests on Customer Care and expertise on Service Provisioning component: Definition and schedule of test campaigns, control of test results, Functional/Technical expertise.

FRANCE TELECOM MOBILES: Project Manager/Project Office, responsible for the validation of the "Y2K compatibility" of the SI: Definition of the scope of the validations, definition and tracking of the validation's schedules, coordination of the testing teams, realization of "Y2K" audits.

TRANSNUCLEAIRE (AREVA) – Project Leader assigned to the Information System Direction. SW Project Leader, responsible for the conception (Requirement Management, Functional and Technical specifications,…) and control of SW project's developments, relating to one department of the company.

Mission in La Poste (DSI): SW Engineer, Co-Responsible for a validaiton/test team (9 months) Mission in ESSO (DSI): SW development of ana pplication for internal data management (3 months).

Military Service in R.M.T. ("Régiment de Marche du Tchad"), in Arpajon. System administrator and responsible for the network of the Regiment Headquarters

Responsible for the conception and realisation of a SW environment for definition of complex simulations => Test scenarios for the Integration/Validation environment for "Navigation and Attack System" and embedded electronic equipments for RAFALE and MIRAGE 2000-5.

PMI Certification in Project Management