Britta Lifka

Designing, improving and maintaining master and reference data related processes, standards and templates. Project Management for improvement projects. Lead Initiative to establish a Data Quality Framework for business process driven data quality and leveraging strategic use of Emerging Technology Tools and Platforms. Leading the alignment and documentation of the MDM internal End to End processes including RACI and personas. Drive the definition, documentation and establishing of a department KPI Cascade.

Designing, improving and maintaining master and reference data related processes. Manage implementation of reference data processes and systems on Informatica platform as Product Owner including testing and validation documentation. Project Management for improvement projects. Maintain training material and act as trainer. Demand Management for Master Data related requirements. Initiate and participation in enhancement of internal processes and methods, such as Demand process and Agile Way of working.

Monitoring and improvement of the Quality and Informations Security Management System. Manage ISO certifications (27001). Maintain company's quality standards and procedures for all products and services incl. processmodelling. Monitor process performance and measure against set standards. Identify, evaluate, plan an manage improvement activities.

Operative planning and managing projects for strategic consultancy and implementation or optimization of identity and access management solutions incl. strategic & process consultancy, projectcalculation, supportof bid management, ressourceplanning, projectdocumentation and risikomanagement.

Build, improve and manage an integrated Quality and Information Security Management System. Responsible for creating efficient and transparent structures and processes. Processmodelling following BPMN 2.0. Act as Quality Management Representative (ISO 9001) and Informationsecurity Officer (ISO27001) managing ISO Certificate validation. Establish and monitor performance measurement system. Manage continuous improvements for processes and structure.

Build, lead and grow a Unit for the technical and operational implementation of Projekts and IT Services for customers, Quality Management Representative (ISO 9001), Support and foster organisational changes, communication delegate and Site Admin Intranet

Setup and managing IT projects, Bid- and Tender-Management, Creation of technical and methodical concepts with focus on managed services and work contracts, Setup and Rollout of processes and organizational changes

Responsible to implement UX strategies and secure UX deliverables throughout all worldwide spread development projects in BSS and OSS

Manage a Team responsible for User Experience and User Driven Development process. Contribute to agile transformation.

Build and manage a team responsible for non functional testing of LHS products

Responsible for a team performing performance analysis and benchmarks of LHS products

Build and manage a team with focus on creating shipment ability of new products including Nightly Builds, Configuration management, Makesystems, 3PPs

Responsible for 3 groups preparing and testing software deliveries to customers and maintaining database component of LHS products.

Responsible for First level support of LHS customers

Teamleader for a group of consultants in first-level support for LHS customers

User Help Desks for PC- and Networkproblems, Design and Introduction of a Trouble Ticket System

Creation of Online Helps and Design of technical and management presentations

Laserphysics