Daniel Trajber

- People Operations Support for DACH region, incoming queries about HR related questions, e.g. overpayment, pension, benefits, onboarding, exit, lifecycle. - Incoming calls for Betriebsrente, Altersvorsorge, Gehaltsabrechnung, Urlaubszeitänderungen - Making employment contracts for Germany (Arbeitsbescheinigungen) ex-employees - Priority calls for Austria and Germany - Backup for Switzerland

I have been working on the Google project since December 2017. I am in the German Team, and supporting the client with analyzing scripts and relationship annotation. We also receive daily tasks for Google Play applications, and we have to decide the relevance of the queries and tags. Involved in AI and Machine Learning, multicultural environment with 5 languages: French, Russian, Spanish, Italian, German. Workforce Manager for BASF Application and Infrastructure Service Desk since March 2019

I was a contractor at Citi with 1 year fixed term and was QA for EMEA region. I had to ensure that all Citi and non-Citi applications meet the criteria: contacted app managers and developers in order to correct the functions and function descriptions. I also had weekly calls with Citi New York HQ.

- Maintenance of requests from Germany - Effective usage of inventory tools, e.g. Classic, Tahiti, RTO - SQE: Sales Quote Engine, Access, Port, CPE configuration - Communication with BMW München, reporting tasks - Interactive team player job, continuous improvement project - One month training received with case studies and effective tool usage

- Order to Cash Team, responsible for CEE region, Hungary and Adria - Performing data entry of information to maintain database through SAP and CRM - Entering, revising and verifying accuracy of data input into the database - Creating data directories/subdirectories for file and report generation - Interacting with Customer Facing Team in MSO Hungary - Reviewing discrepancies in data received - Making recommendations for improvement to job processes