Daniela de Welsch
Suchst Du eine andere Daniela de Welsch?
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Daniela de Welsch
- 6 Jahre und 7 Monate, Nov. 2015 - Mai 2022
Business Director Volkswagen
American Express Global Business Travel, GBT Deutschland GmbH
- 6 Jahre und 10 Monate, Jan. 2009 - Okt. 2015
Global & European Client Key Account Manager Business Travel & Meetings/Events
American Express Int,. Inc
Strategic business optimization and development, Customer prospect identification and qualification, alignment of customer needs with American Express products, analysis and reporting of customers profitability and achievement of agreed qualified and quantitative goals. Distribution and consulting of any kind of services, strong and close relationship to the operational service delivery team to take care and optimize customer service constantly. Finance and Contract Management.
- 3 Jahre und 11 Monate, Feb. 2005 - Dez. 2008
National Account Manager Business Travel
American Express Int,. Inc
Support and development of local and multinational accounts, extend customer relationship, implementation of new awarded business, Care and review agreed service level and quality with customer, consolidation of management information data, business travel review and optimization of any business process and savings opportunities, supplier negotiations
- 3 Jahre und 4 Monate, Okt. 2001 - Jan. 2005
Outplant Manager
American Express Int,. Inc
Set up operational Outplant for automotive customer, secure and control high operational customer service quality and service level, Leadership / Teamwork Management and employee recruitment, deployment of Travel Agent competency, Complaint Management and compliance handling
- 7 Monate, März 2001 - Sep. 2001
Communication Center Manager
TQ3 Travel Solution
Management of the operational service unit
- 2 Jahre und 1 Monat, Feb. 1999 - Feb. 2001
Travel Agent & Supervisor Centurion Card Service
American Express Int,. Inc
Secure American Express guidelines & standard operational procedures in simultaneous consideration of the American Express quality standards Prospect identification of cross selling, participation in focus group of strategic business optimization and development. Optimization of preferred supplier usage, Treatment of new employees, on the Job Trainer, Leadership / Personnel Management
- 2 Jahre und 4 Monate, Okt. 1996 - Jan. 1999
Travel Agent Platinum Card Service
American Express Int,. Inc
Managing of all incoming business travel requirements of Platinum Card holders, Handling / Ticketing of national and international Air & Rail Tickets, Hotel and car rental bookings, Concierge Service, Credit Card Management, Complaint Management
- 1 Jahr und 2 Monate, Aug. 1995 - Sep. 1996
Firmenkundenberater
Hapag Lloyd
- 2 Jahre und 6 Monate, Feb. 1993 - Juli 1995
Trainee
Atlas Reisen
Handling/Ticketing of national and international Air & Rail Tickets, Hotel and Car rental bookings Administrative work
- 1 Jahr, Feb. 1992 - Jan. 1993
Trainee
Gall Reisen
Handling/Ticketing of national and international Air & Rail Tickets, Hotel and Car rental bookings Administrative work, NON - IATA Agency
Ausbildung von Daniela de Welsch
- 1988 - 1991
Schickhardt Gymnasium / High school
Sprachen
Deutsch
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Englisch
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