Elisabeth Arendt Arendt

- Provide direct customer service, manage cash desk operations, and handle daily payments accurately - Work closely with the team to maintain efficient workflows and friendly service under peak-hour pressure

- Three-Day Practical Orientation focused on front-of-house operations in a large conference hotel. - Shadowed service staff to gain direct insights into event coordination, guest relations, and large-scale operational workflows.

- Three-Day Practical Orientation in boutique hotel management and reception operations. - Observed check-in procedures, customer communication standards, and daily front desk administrative processes.

- Two-Week Practical Training focused on front office administration and customer support. - Supported client reception, document organization, and daily office scheduling tasks.