Feđa Holub

Coaching of sales team. Monitoring of sales activities at dealerships in line with VW group standards and programs – RSE / SSM programs. Active monitoring of stock at dealerships and at general importer with aim to reach optimal ratio between best representation of different models and optimal stock cost. Creating different brand activities on national level with aim to increase sales. Negotiating local marketing and sales actions.

Maximization of volume, market share and customer satisfaction within the geographical area. Planning / forecasting, budgeting, creating sales strategy, development of retail network, presentation of new products, training to salesman. Price positioning of new products on market. Working on projects connected to marketing and network development. My sales tasks were connected to Chevrolet model portfolio, including iconic Camaro as premium model.

Develop and monitor retailer action plans to support set targets for warranty spend. I was supporting resolving of difficult case working towards satisfactory solution for customer problems. I was counseling retailers on customer handling processes and implementation of different customer programs.

Head of Division, responsible for quality and control of fuels on petrol stations and for customer complaints, also responsible for information about INA fuels and other products. Customer care and satisfaction.