Guillaume Brunel

Organization and Human Resources processes for the whole entity of 3000 people: people efficiency plans and compensation, workforce and resources management, span of control monitoring. Direct team management for 10+ people. Achievements: Met 100% of productivity targets for the period.

As head of a Customer Business Unit for a pan-european organization • Oversaw the Business Unit P&L (50 people; Rev > 20Mil per year), service delivery and pre-sales. activities. Led projects turn-around. As Head of Commercial Processes, • End-to-End process ownership for the Region. Set up and monitored continuous improvement plans • Direct management : pan-European team of 10. Indirect management: 80+ staff • Achievements: Beat the Region’s cash targets 2 years in a row.

• Direct Sales Responsibilities: In charge of sales covering half of Europe for Nuance embedded offering. Global Account Management for multi-national customers : EADS, Sagem, Sony etc • Indirect Sales Responsibilities: Recruited and developed partners to resell Nuance offerings. • People Management: 5 people direct - Indirect management of cross-functional teams across Europe • Achievements: Chairman’s Club 2009. Consistent attainment of targets and new business wins.

A France-based start-up, specializing in designing messaging services for mobile operators (Saas model). Acquired by Buongiorno, S.p.A. in 2005. Direct: approached, won and developed new customers among mobile operators across Europe Product Marketing Responsibilities: Led marketing teams to defining new products, value proposal, go-to-market strategies for data and voice services. 4 new customers acquired and launched within 18 months. Yearly revenue >€4 Million

• Direct: Responsible for SFR. Managed new business development and renewals in the company’s areas of focus; i.e., systems integration, application maintenance, outsourcing. • People Management: One direct report; Supervision of sales reps from the Group’s other Divisions. • Achievements: Total managed yearly turnover € 13 million. Consistently over-achieved targets.