Ivan Ivanov

• Responsible for growing tour operator sales with existing accounts as well as identifying and on-boarding new tour operators to the TourRadar platform • Overlooking the full cycle, from partner onboarding all the way through to regular account management, reporting, and sales growth while developing training materials, blogs, and other content to support tour operators and customers

• Supported the marketing department's initiatives with the planning, executing, and tracking of loyalty marketing programs such as email, social media, and content marketing • Coordinated product and content email marketing campaigns, including copy, scheduling, testing, and database management • Evaluated and monitored loyalty campaign performance on a weekly basis by analyzing key metrics and creating comprehensive reports

• Managed on-going promotions with specific emphasis on planning and execution in line with sales and marketing strategy • Kept close tabs on the stock level and prepared progress reports on a weekly basis for management review • Collaborated with the team and took steps to ensure that all targets are met within the stipulated time frame • Handled client queries and troubleshoot on the day of the events to ensure that all runs smoothly and to budget