Magnus Torstensson

Bis 2011, Level 2 Customer Support Engineer, ST-Ericsson
Malmö, Schweden

Fähigkeiten und Kenntnisse

digitization
Digital Business Model
Digital strategy
Project Management Methodology
Agile Methods
Scrum
Bitcoin
Blockchain
Customer Support
Configuration Management
Software Configuration
Consulting
Data Analytics
Retail
Omni-channel Retailing
Multi-channel Retailing
Consumer behaviour
Cloud Computing

Werdegang

Berufserfahrung von Magnus Torstensson

  • 9 Monate, März 2011 - Nov. 2011

    Level 2 Customer Support Engineer

    ST-Ericsson

    • Analyzed and coordinated bug reports. • Supported customers.

  • 2 Jahre und 6 Monate, Sep. 2008 - Feb. 2011

    Software Integrator

    ST-Ericsson

    • Integrated changes in the code base and created the delivery package. • Collaborated with project managers, developers and testers to achieve optimal results. • Worked closely with customers. This often results in that I took the initiative to suggest improvements. Trained customers.

  • 4 Jahre und 5 Monate, Apr. 2004 - Aug. 2008

    Team Leader/Software Configuration Manager

    Sony Ericsson Mobile Communications AB

    • Integrated, configured and tested software for mobile phones. • Developed strategies to be able to integrate and configure efficiently. • Team leader. Coordinated activities and resources. • Learned the importance of clarity and structure when I worked in distributed projects with people from other countries and cultures.

  • 2 Jahre und 9 Monate, Mai 2000 - Jan. 2003

    Consult/Team Leader/Software developer

    Innovation Team Technology Partners

    • Worked as a consultant with assignments both in-house and at customer’s office. Developed and tested software. • Handled contact with the customer and conducted meetings with customer, follow-up and delivery meetings. • Team leader responsibility. Planed and coordinated activities and resources.

Ausbildung von Magnus Torstensson

  • 5 Monate, Sep. 2019 - Jan. 2020

    Data strategies for organisational development

    Högskolan i Borås

    This course focuses on data and big data and how it is used by companies. Different approaches, theories and researches are discussed, and also the disadvantages of using analytics of data creates.

  • 5 Monate, Sep. 2019 - Jan. 2020

    Programmable Logic Controllers

    Högskolan i Skövde

    Course gives the basics in Programmable Logic Controllers. Defines the architecture of PLC and how it works. Different programming languages are discussed and practical experimentation is executed.

  • 5 Monate, Sep. 2019 - Jan. 2020

    Introduction to Networks

    Blekinge Institute of Technology

    This course explains the computer networking concepts, technologies, protocols, and devices. Emphasizes both theoretic and practical topics, terms, and activities. And how we today live in a world where we are connected and due to that have changed our behavior.

  • 5 Monate, Sep. 2019 - Jan. 2020

    Adaptive Lean Software Testing

    Blekinge Tekniska Högskola

    Course enhanced my knowledge how lean values, principles, and practices applied to testing can deliver more business value.

  • 1 Jahr und 3 Monate, Juni 2019 - Aug. 2020

    Driving Digital Innovation Through Experimentation

    Boston University

    The course helped me understand how experimentation can increases the speed in which insights can be developed, and how products can be constructed to increase scalability.

  • 3 Monate, Feb. 2019 - Apr. 2019

    Business Analytics for Data-Driven Decision Making

    Boston University

    Gave me the insight that analytics is a good approaching when making decisions and it requires a shift in culture. Visualized data with Power BI and Azure Machine Learning Studio.

  • 6 Monate, Jan. 2019 - Juni 2019

    Consumer Behavior

    Mälardalen Univerity

    This course gave me a understanding of both how we consumers behave in different purchasing decisions situations and why we behave as we do. An interesting part was about how corporate influence the individual in different situations and using different media to do this.

  • 2 Monate, Jan. 2019 - Feb. 2019

    Leading in the Digital Age

    Boston University

    This course addresses challenges digital leaders faces and the only sustainable competitive advantage in the digital age is the capability to learn faster than your competitors.

  • 6 Monate, Jan. 2019 - Juni 2019

    Introduction to Cloud Computing

    Blekinge Tekniska Högskola

    The aim of the course is to introduce basic concepts in Cloud Computing and how to select, configure and use basic cloud resources for computing and storage.

  • 6 Monate, Jan. 2019 - Juni 2019

    Project and Project organization

    Stockholm University

    Gave me understanding of different theories and perspectives on leadership and project management, and which success factors and pitfalls can affect a project results.

  • 2 Monate, Dez. 2018 - Jan. 2019

    Introduction to DevOps

    The Linux Foundation

    This course gave me a good understanding of the successful patterns used by high-performance organizations, and that the most important thing is changing the culture.

  • 4 Monate, Sep. 2018 - Dez. 2018

    Bitcoin and blockchain

    University West

    This course describes the technique behind the bitcoin and blockchain. Explores the uses that are starting to appear for crypto currencies and blockchain.

  • 2 Monate, Sep. 2018 - Okt. 2018

    Digital Transformation Strategy

    Boston University

    This course gave me a good understanding how traditional company can transform themselves to utilize the new digital technology and create new business opportunities.

  • 2 Monate, Mai 2018 - Juni 2018

    Omnichannel Strategy and Management

    Dartmouth College

    This course gave me the understanding and skills for developing a retail strategy for omnichannel businesses: the omnichannel customer, fulfilling omnichannel demand, ominchannel journeys, and supporting an omnichannel strategy.

  • 2 Monate, Apr. 2018 - Mai 2018

    Retail Fundamentals

    Dartmouth College

    This course teaches the key components of the retail business.

  • 3 Monate, Jan. 2018 - März 2018

    Business Logistics

    Linnaeus University

    This course gave me a good understanding of the total cost concept and how important customer service levels are for revenues and the perception of product.

  • 3 Monate, Sep. 2017 - Nov. 2017

    Digital Business Models

    Lund University

    The course gave me a good understanding of business models of companies such as Amazon and Google. And how third party software can be used as extender for your product.

  • 3 Monate, Jan. 2017 - März 2017

    Practical Project Management

    Stockholm University

    The course teaches basic methods and tools for managing projects. The course gave me a good understanding of the differences between Waterfall and Agile project models. Supports IPMA/PMI certification and ISO21500.

  • 2 Monate, Mai 2016 - Juni 2016

    Agile Fundamentals

    Pluralsight

    Agile Fundamentals explores how working on an agile project will benefit your development team, your end users, and your organization as a whole.

  • 5 Monate, Mai 2016 - Sep. 2016

    PRINCE2® Foundation and Practitioner

    Pluralsight

    The course provides an introduction to project management method PRINCE2®. This course is designed to help individuals prepare for the PRINCE2® Foundations and Practitioner Certification examination.

Sprachen

  • Schwedisch

    Muttersprache

  • Englisch

    Fließend

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