Markus Möller-Prangenberg

Senior role focused on customer onboarding, process coordination and basic technical support for digital scanner and software solutions. Following an organizational realignment, my previous hybrid role shifted into a more onboarding-focused senior position.

Hybrid role combining customer onboarding and 2nd-level technical support for digital scanner and software solutions. - Supported customers with scanner installation, registration, software navigation and technical troubleshooting - Handled customer requests via ticket, email and phone across onboarding and technical support topics - Worked at the interface between customers, internal teams and technical support structures - Assisted with process improvements, documentation and shared knowledge resources

Customer onboarding role focused on supporting customers throughout the setup and activation process for digital scanner and software solutions. - Guided customers through onboarding, setup and administrative processes - Handled customer requests via email, ticket and phone - Coordinated documentation, shipment-related topics and internal follow-ups - Supported handovers between customers and internal teams

Arbeiten eines Personal und Stabsdienstsoldaten ähnlich wie Kaufmann für Büroberufe u. Personaldienstleistungskaufmann