Mia Ivana Mitrovska

Bis 2025, Sales Assistant & Assistant at tender unit , InfoSoft Systems Skopje

Fähigkeiten und Kenntnisse

AI for Communication
AI Prompting
Document Management & GDPR Compliance
Business Planning
Executive Assistance & Calendar Management
Marketing
Client Engagement & Workshop Coordination
Executive Calendar Management
Microsoft Copilot
Communication
Financial Tracking & Invoicing
Customer Relationship Management (CRM)
Microsoft Dynamics NAV
Onboarding & Internal Communication
Generative AI Tools
Customer Service
Microsoft Excel
Organizational Design
HR Documentation & Leave Tracking
Digital Marketing
Microsoft Office
Outlook
HR Operations
Direct Mail Marketing
Microsoft Outlook
PowerPoint
Human Resources (HR)
Negotiation
Presentations
LLM
Office & Operations Management
Process Optimization & Workflow Design
Market Research
Office Administration
Promotional Campaigns & Brand Visibility
Sales Operations
Report Writing & Presentation Development
Onboarding
Sales Processes
Research
Social Media
Sales & Purchase Order Lifecycle Management
Social Media Marketing
Strategic Planning
Teamwork
Tender Preparation & Public Procurement
Travel Coordination & Event Planning
Vendor Relations & Contract Oversight

Werdegang

Berufserfahrung von Mia Ivana Mitrovska

  • 2 Jahre und 9 Monate, Nov. 2022 - Juli 2025

    Sales Assistant & Assistant at tender unit

    InfoSoft Systems Skopje

    - Supported the MD with cross-departmental coordination and strategic execution - Led tender preparation and submission for public and private sector clients - Managed financial tracking for budgets, margins, and project costs - Oversaw sales and purchase orders from initiation to reconciliation - Organized corporate events, workshops, and executive meetings - Handled international travel logistics and vendor communications - Maintained GDPR-compliant documentation systems - Acted as liaison between COO and

  • 4 Monate, Juni 2022 - Sep. 2022

    Executive Assistant

    The Big Search

    - Provided executive support in a fast-paced recruitment firm - Managed calendars, travel, and stakeholder communications - Created reports and pitch decks with confidentiality - Streamlined workflows to boost executive productivity

  • 1 Jahr und 6 Monate, Jan. 2021 - Juni 2022

    Office Manager

    INFINITY DOO - ENERGY, IT SERVICES AND SOLUTIONS

    - Helped launch a foreign IT subsidiary by setting up operational infrastructure and internal protocols - Managed procurement, HR administration, and marketing initiatives during startup phase - Developed internal communication systems and scalable administrative procedures - Oversaw vendor relations, office supply procurement, and client communications - Organized strategic meetings, partner events, and employee engagement activities including team building and benefits coordination

  • 1 Jahr und 6 Monate, Aug. 2019 - Jan. 2021

    Office Manager

    Inbox - Archive and Data Center

    - Managed daily office operations and ensured compliance with internal policies and regulations - Oversaw physical and digital archives with secure data handling protocols - Supported HR and finance teams with onboarding, leave tracking, invoicing, and expense documentation - Led marketing campaigns and coordinated promotional events

  • 9 Monate, Dez. 2018 - Aug. 2019

    Sales and Operations Manager

    BuP

    - Directed sales strategy and operational planning - Oversaw invoicing, budget allocation, and financial reporting

  • 1 Jahr und 5 Monate, Apr. 2018 - Aug. 2019

    Associate for Sales and Promotional Activities

    Inbox - Archive and Data Center

    - Identified new sales channels through market analysis - Led multi-channel campaigns across email, social media, and direct outreach - Represented the brand at trade fairs and industry events to boost visibility and engagement

  • 4 Monate, Jan. 2018 - Apr. 2018

    Real Estate Agent

    CENTURY 21 Macedonia®

  • 2 Jahre und 6 Monate, Nov. 2014 - Apr. 2017

    Office Assistant

    Seavus

    - Provided administrative support across departments - Assisted with invoice filing and expense tracking - Maintained office supplies and internal documentation

  • 2 Jahre und 11 Monate, Aug. 2008 - Juni 2011

    Assistant Manager

    MAG Culture & Experience

    Managed logistics and coordination for cultural events, liaising with artists, vendors, and municipal authorities. Oversaw resource allocation, scheduling, and on-site execution for large-scale public events.

  • 1 Jahr und 1 Monat, Dez. 2004 - Dez. 2005

    Call Center Operator

    Melon Solutions Ltd.

    Handled inbound and outbound calls related to debt collection and loan servicing for major financial institutions. Maintained accurate records and ensured compliance with regulatory standards.

Ausbildung von Mia Ivana Mitrovska

  • 8 Jahre und 10 Monate, Jan. 2005 - Okt. 2013

    Bachelor of Business Administration - BBA

    Faculty of Tourism and Hospitality - Ohrid

Sprachen

  • Croatian

    B1-B2 (Gute Kenntnisse)

  • Slovenian

    A1-A2 (Grundkenntnisse)

  • Deutsch

    A1-A2 (Grundkenntnisse)

  • Englisch

    C1 (Fließend)

  • Serbian

    C1 (Fließend)

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