Patrick Dakkach

Fähigkeiten und Kenntnisse

Client Onboarding
Communication
Customer Relationship Management (CRM)
Microsoft Excel
Customer Service
Customer Success
Microsoft Office
Educational Technology
Microsoft Word
Integration Testing
Presentation Skills
Leadership
Project Management
Management
Public Speaking
Research
Teaching
Teamwork

Werdegang

Berufserfahrung von Patrick Dakkach

  • Bis heute 2 Jahre und 2 Monate, seit Sep. 2024

    Customer Success Manager

    Vivanti

  • 2 Jahre, Sep. 2022 - Aug. 2024

    Customer Success Manager

    Talentspace by Handshake

  • 3 Jahre und 5 Monate, Apr. 2020 - Aug. 2023

    Social Science Teacher

    Edu Yangtze

    History, Geography, and Economics 1 on 1 and group lesson tutor. - Managed large classrooms. - Identified learning problems. - Created individualized learning curricula. - Created and administered monthly exams to quantify student growth.

  • 6 Monate, Dez. 2021 - Mai 2022

    Inventory Analyst

    Joblift

    Joblift is the leading job board for the blue and grey collar sector. - Assisted with digital inventory management, daily inventory operations and organization using the Agile approach. - Ensured quality of live inventory for specific markets (France, Germany, Netherlands, UK) using Asana. - Assisted C-level management as part of the Central Business steering team (CBS). - Oversaw, and ensured, the quality of the French website which resulted in overhauling all the German to French translations.

  • 8 Monate, Sep. 2019 - Apr. 2020

    Teaching Assistant

    Université de Montréal

    - Helped to prepare, correct, and grade midterm and final examinations. - Closely worked with Professors and other Graduate students.

  • 2 Jahre und 11 Monate, Mai 2017 - März 2020

    Social Science Teacher

    A1 Tutoring

    History, Geography, and Economics 1 on 1 and group lesson tutor. - Managed large classrooms. - Identified learning problems. - Created individualized learning curricula. - Created and administered monthly exams to quantify student growth.

  • 1 Jahr und 1 Monat, Juli 2013 - Juli 2014

    Quality Assurance Tester

    Volt Media Consulting (Acquired by Keywords Studio)

    VMC provided testing services (functionality/compatibility/localisation). - Created test plans and processes based on evolving test goals and design documents. - Delivered QA reports which determined release readiness. - Identified, isolated, and tracked bugs throughout testing using Jira.

Ausbildung von Patrick Dakkach

  • 6 Monate, Sep. 2020 - Feb. 2021

    Certificate

    Université de Montréal

  • 2017 - 2020

    Master's degree

    Université de Montréal

  • 2014 - 2017

    Bachelor's degree

    Université de Montréal

    Honor's Degree completed.

  • 2009 - 2013

    Bachelor's degree

    Concordia University

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