Roberto G. Leserri

- Deputy Head of Operations Center - Client Engineering - Plan and manage projects and act as IT consultant for the Business - Maintaining of Citrix Farm, VMware ESX - instructor of apprentices - 3rd level Support - Evaluation of new Technologies and Business Solutions - Business Software and Application Manager - Project Manager for Data Center Move (Major Project)

- Windows Server Administration and Maintenance incl. Patching - UNIX (Sun Solaris) Administration and Maintenance incl. Patching - Backup / Restore (incl. Tape handling, SOX Restore processes etc.) - Maintenance of CITRIX Farms - Migration and maintenance of VMware Systems (ESX 2.5 and 3.5) - Monitoring of systems (Hardware and Operating System)

- IT Supporter (1st - 2nd level; onsite, phone and e-mail: English, German, Italian and French)

- Manual and automated installations (with nexocor jumpstart Software) and maintenance of Sun Solaris 9 and 10 systems - Configuration of networks and DMZ Migration - Hardware and Operating System maintenance - Installation and configuration of Apache 1.x and 2.x Webserver - Basic configuration of Hardware-Firewalls - Project in High Availability on Sun Solaris systems - Plan and conduction of trial week for trainee

IT Strategie Business / IT-Alignment Projektportfolio-Management IT Organisation IT Führung IT Service Management Cloud Computing IT Governance IT Architektur IT Recht IT Controlling Enterprise Architecture Management IT Security und IT Risk Management

Master Thesis: IT infrastructure assessment in a global organization CAS IT Management CAS IT Service Management & IT Controlling CAS Information Security & RIsk Management

- UNIX (Sun Solaris)

- Physics - Italian