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Sofiia Tymkiv

Bis 2024, Service Desk Analyst, SoftServe
Deggendorf, Germany

Skills

MS Office
Team work
Consulting
Communication skills
Reliability
IT support
Responsible
Soft Skills
Analytical skills
Friendliness
attention to detail
Customer orientation
ability to work under pressure
problem solving skills
Zendesk
Jira
Confluence
ServiceNow

Timeline

Professional experience for Sofiia Tymkiv

  • 11 months, Jul 2023 - May 2024

    Service Desk Analyst

    SoftServe

  • 1 year and 7 months, Jan 2022 - Jul 2023

    Service Desk Agent

    SoftServe

Languages

  • English

    C1 (Fluent)

  • Ukrainian

    C2 (Expert / native speaker)

  • German

    B1-B2 (Good)

  • Chinese

    A1-A2 (Basic)

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