Aya Salem

Provide recommendations and execute/manage strategies for content development in coordination with SEO goals Help to create and support marketing content to socialize and use for social media purposes Monitor and evaluate search results and search performance across the major search channels in order to improve rankings Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies

Manage regionally the translation tasks related to business needs, in coordination with the Central Team (Paris office), using Google Analytics. Setting business processes in coordination with Marketing & Commercial Planners Teams. Write PR press releases and translating them. Give training to newcomers on CAT Tools and following up with them in Probation period. Writing and supervising SEO articles using GA and Google AdWords.

Translate press releases, legal documents and economic announcements Quality Control Editor: proofreading and revision of the English content of the online products. Translate technical texts from English into Arabic and vice versa: technical translation/ globalization/ localization for global brands.

Customer services help line in Vodafone UK account (front line call center). Resolving customers' queries about financial issues related to their accounts. Dealing with native speakers from UK and around the world Handling angry customers and providing them with solutions and satisfactory offers. Working under pressure and for long hours. Working with a team, making presentations about new techniques to deal with customers. Soft skills are developed through dealing with customers

Translating military, political, social, medical, commercial, and economical texts. Translating Wikipedia English articles into Arabic language. Proofreading and reviewing of the translated texts.

Cooperating with media department in writing articles about the latest news and achievements of the company.  Translating legal contracts from and into English