Demi Lyndem

Deliver high-touch, appointment-based client experiences in fine jewellery and certified diamonds within a private, office-style environment. • Manage end-to-end bespoke client journeys, from initial consultation through design coordination, order follow-up, and after-sales support. • Build and maintain long-term client relationships through personalized service, trust-based advising, and structured CRM follow-ups. • Collaborate cross-functionally with internal teams to ensure accuracy, quality standards, a

Delivered personalized client experiences across luxury beauty brands, with a strong focus on relationship building and long-term client loyalty. • Supported clienteling initiatives through follow-ups, personalized recommendations, and consistent service standards. • Collaborated with brand training and management teams to support product launches and in-store activations. • Maintained premium brand presentation and client experience standards within a luxury retail environment.