Jonne Raumonen

Reputation management: - Overseeing product reviews across multiple sites. - Streamlining reputation management tasks for improved monitoring, planning, and analytical purposes. Training: - Go-to person for 1-1 assistance, providing regular support and advice to other team members. - Actively involved in the development of training materials, workshops, wikis, and other documentation. Customer service: - Providing advice, information, and assistance to customers with a focus on customer satisfaction.

- Providing advice, information and assistance to customers on first contact. - Actively reporting customer feedback - Debt collection. - Translations for marketing, product and customer service.

- Generating and contacting new leads - Cold calling - Handling customer inquiries, quotation requests.

Industrial Management Engineering, with professional studies in Sales.