Dipl.-Ing. Oliver Zühlke

- Leading and managing Customer Care teams (> 40x FTE, remote and onsite, managers and ICs). - Innovating and enhancing customer service to deliver an exceptional customer journey experience. - Transforming the organization into a user-centric entity with a strong focus on customer satisfaction. - Planning and managing budgets, ensuring financial responsibility and strategic allocation of resources.

Took a career break to gain new perspectives through extensive cultural exploration and engaging with diverse communities. Focused on studying the historical significance of Turkey, known as the cradle of civilization.

- Led multidisciplinary teams, driving significant growth and operational excellence. - Oversaw customer support, pre-sales, training, and consulting. - Achieved a 571% increase in pre-sales projects and drove 203% revenue growth in emerging markets. - Secured 146% revenue growth through sales support, and increased key account revenue by 23% (Aerospace & Defense sector).

- Leadership of technical projects - Management and coordination of all technical activities worldwide in pre- and post-sales - Responsibility of automotive key accounts - Building a business network to key stakeholders - Preparation of presentations for the senior management

- Leadership of 15 international engineers in the quality management department - Created strategic services to expand business - Project manager for pre-sales and consulting projects - Sales support to create new sales leads and development of existing customers - Customer support for all industries - Established network to key technical stakeholders - Presentations at industry conferences

- Customer support for process engineering industry - Execution of basic and advanced trainings with ANSYS CAE software solutions for all industries

- Execution and management of the course "Experimental Fluid Dynamics 2", "Project: Fluid Dynamics" and "Experimental Exercises in the Fluid Dynamics". - Management and care of students during exercises and lectures. - Organization of measurement equipment: 6-components balance, Laser-Doppler-Anemometry, pressure probes, preparation of models

- Support and execution of fluid mechanical measurements of a cerebral aneurysms model with Laser-Doppler-Anemometry. - Organization of the measurement equipment. - Data analysis.

- Experimental fluid dynamics investigation of a thermal therapy device for preterm infants. - Execution of measurements with LDA, PIV, hot wire and pressure probes. - Data analysis of the results with TecPlot and Matlab.

- Execution of fluid mechanical measurements at the underhood of a high speed train. - Organization of the Laser-Doppler-Anemometry measurements.

- Execution of fluid mechanical measurements at the underhood of a high speed train. - Organization of the Laser-Doppler-Anemometry measurements.

Strömungstechnik, Struktur- und Kontinuumsmechanik