Pradeep Singh

* Implementation of a new CRM tool and accounting software * Enhanced customer satisfaction and reduced churn rate by implementing a CRM strategy. * Reduced customer and courier acquisition costs by creating new onboarding processes. * Improved product adoption rate by developing analytics and reporting capabilities.

* Launched Uber Eats and increased the market share while leading restaurant operations. * Achieved more than 50% reduction in the restaurant onboarding and go-live time. * Enhanced performance by defining KPIs, creating dashboards, and conducting training.

* Created a new revenue stream by implementing online food delivery systems. * Increased profit and reduced operating costs by redefining sales forecasting and resource planning processes. * Boosted operational efficiency by developing new purchasing and operating processes.

* Created a new revenue stream by developing and implementing a digital business concept. * Acquired two start-ups by developing an acquisition strategy for the venture capital team. * Boosted innovation by training on Agile Methodologies like SCRUM, and KANBAN.

* Led a team of 6 CAD engineers and managing suppliers to deliver new products development projects as per time, cost, and quality constraints for the US market.

* Developed and managed the tractor transmission systems for 3 products over the entire product lifecycle to reduce manufacturing costs and improve product quality.

* Strategic Marketing * Corporate finance and controlling * New technology and innovation * Strategy & organisation management * Project engineering management * Automotive management * Alternative drivetrain technologies * Manufacturing technology and Business technology

* Automotive technology * Thermodynamics * Manufacturing Technology * Transmission Design * Machine Design * Fluid Dynamics * Vehicle Body Dynamics * Vehicle Emission and Control * IC Engines