RAGHUNATH KAUSIK KADAYAM VISWANATHAN

o Responsible for creating strategic roadmaps for the business and product o Identified opportunities to increase key business metrics and prioritized them working with cross-functional teams o Increased call center agent productivity through designing & analyzing pilot programs and rolling out successful ones o Defined metrics and built Tableau reports for usage by Sr. Leadership

o Led a team of data scientists/analysts/consultants and worked cross functionally with senior analytics leaders from clients o Responsible for meeting internal Mu Sigma revenue targets and customer-centric goals o Designed a recommender and targeting system for the next best action of a customer using ML algorithms empowered by business logic o Enhanced and drove adoption of a customer segmentation model for a leading shoe e-tailer

o Transformed the client relationship by spearheading multiple strategic analytics solutions and building out long term analytics roadmap o Applied ML techniques, like CHAID decision trees and regression techniques to identify key contributors of surplus and deficit inventory o Created a customized solution of generating huddles of similar products to identify substitutable products for demand transference o Optimized a supply chain initiative leading to annual savings of $9MM

o Identified under-performing stores using clustering techniques and recommended strategies to improve their performance based on store attributes using predictive models like decision trees. Created automated dashboards and weekly reports using Tableau for business stakeholders, which increased adoption of recommendations and led to savings of > $1MM o Optimized search page layout and ad placement using multivariate A/B testing, analyzed lift and impact of treatments and recommended optimal layout.

Created reports and insights on customer data by analyzing and identifying patterns and trends

Decision Support System Operations Research Probability and Statistics Web-based decision support system Digital Simulation Techniques Advanced Business Programming Supply Chain Management