Rene Harcsa

Basic

Biel, Switzerland

Skills

Customer Experience Management
Customer Service Excellence
Account Management
Project Management
IT Service Management
IT Consulting

Timeline

Professional experience for Rene Harcsa

  • Current 2 years, since Jan 2020

    Head of Service Management

    Netrics

    Account Management, Service Management, Service Quality, Service Excellence, Customer Experience

  • 3 years and 8 months, May 2016 - Dec 2019

    Account Manager

    netrics AG

    Account Management, Service Management, Projekt Management, Delivery, Controlling, Kundenbetreuung, Verträge

  • 2 years and 6 months, Dec 2013 - May 2016

    Service & Project Manager

    in4U AG

    Service Management, Projekt Management, Kundenbetreuung, Delivery, Controlling

  • 3 years and 1 month, Oct 2010 - Oct 2013

    Senior Consultant / Projekt Management

    Wincor Nixdorf International GmbH

    Managed Services, ITSM, Systems Management, Cash Management

  • 8 years, Nov 2002 - Oct 2010

    IT Consultant / Projekt Management

    Wincor Nixdorf International GmbH

    Managed Services, ITSM, Systems Management, Cash Management

  • 2 years and 6 months, Jun 2000 - Nov 2002

    IT Junior Consultant / Systems Engineer

    Wincor Nixdorf International GmBH

Educational background for Rene Harcsa

  • 2 years and 10 months, Aug 1997 - May 2000

    IT / Informatik

    Siemens Nixdorf AG

Languages

  • German

    First language

  • English

    Fluent

Interests

Familie
Mountainbike
Snowboard
Beachvolleyball
Videoschnitt
Grafik&Design
Inline-Skaten

Group memberships

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