Waqar Ahmed
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Waqar Ahmed
- 1 year and 3 months, Mar 2021 - May 2022
Branch Services Manager
MCB Bank Limited
• Ensured full compliance with banking policies and regulations. • Provided superior service delivery and resolved customer complaints. • Reviewed and enhanced operational Standard Operating Procedures (SOPs). • Optimized branch performance through efficient resource management. • Provided strong leadership and conducted staff coaching and development.
- 2 years and 2 months, Feb 2019 - Mar 2021
Teller Services Supervisor
MCB Bank Limited
• Managed and supervised various operation vouchers, ensuring compliance. • Delivered excellent customer service and maintained positive relationships. • Maintained meticulous records for compliance and audit purposes. • Oversaw the process of delivering and safeguarding ATM cards and chequebooks. • Efficiently handled email inquiries related to signature verification and CBC.
- 4 years and 8 months, Jul 2014 - Feb 2019
General Banking Officer
MCB Bank Ltd
• Managed account details and processed transactions accurately. • Provided exceptional customer service and resolved inquiries promptly. • Processed financial transactions with precision and efficiency. • Handled various account-related tasks to ensure smooth account management.
- 3 months, Jun 2012 - Aug 2012
Intern
National Bank of Pakistan
• Gained exposure to various departments and operations in banking.
Ausbildung von Waqar Ahmed
- 5 years and 2 months, Oct 2008 - Nov 2013
Business Administration
Shah Abdul Latif University
Sprachen
English
C1 (Fließend)
Urdu
C1 (Fließend)
Sindhi
C2 (Verhandlungssicher / Muttersprachlich)
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