Albert Abady

Bis 2018, Consultant for information management at Marketing and Customer Care, Deutsche Lufthansa AG

Frankfurt am Main, Deutschland

Fähigkeiten und Kenntnisse

Service-Level-Management
B2E Lösungen
Projektmanagement
ITIL
Arabisch
Sudan

Werdegang

Berufserfahrung von Albert Abady

  • Bis heute 6 Jahre, seit Okt. 2018

    Lead Information Technology Project Manager

    Deutsche Lufthansa AG - Lufthansa Passage Airline

    Managing a project team from all IT domains at Lufthansa Information Management Hub Airlines responsible for • Setting up and managing a strategic Hub Airlines IT project • Identification of IT requirements & design of solutions • Applying new leadership and management tools – Agile techniques and frameworks

  • 3 Jahre und 11 Monate, Nov. 2014 - Sep. 2018

    Consultant for information management at Marketing and Customer Care

    Deutsche Lufthansa AG

    Product management for several Lufthansa online sales and marketing applications.

  • 4 Jahre und 5 Monate, Juni 2010 - Okt. 2014

    Head of Service Operation

    Lufthansa Systems AG

    Managing a team of 30 members responsible for several workplace full-service models (Lufthansa Passage, Lufthansa Systems, Central Division, and HR) • Operations, Service support management, Projects, Service level management, and Product management • Managing the team maintaining Lufthansa Systems AG order system for all workplace full-service models • Responsible for approx. 12000 PCs and 380 locations worldwide

  • 1 Jahr, Juni 2009 - Mai 2010

    Team coordinator for Service-Level-Management & Service-Support-Tools

    Lufthansa Systems Infratec GmbH

    Managing a team of 6 members at Lufthansa Passage workplace full-service model

  • 2 Jahre und 7 Monate, Dez. 2006 - Juni 2009

    IT Project manager

    Lufthansa Systems Network Services GmbH

    Managing a project team of 13 members responsible for Development and optimization of different IT-systems to provide service support tools for workplace full-service models

  • 2 Jahre und 11 Monate, Jan. 2004 - Nov. 2006

    Freelancer

    Freiberufliche Tätigkeit als Berater

    Freelance consultant - Service-Level-Manager at Lufthansa Systems

  • 2 Jahre und 11 Monate, Feb. 2001 - Dez. 2003

    Working student

    Lufthansa Systems Infratec GmbH

    Working student - Service-Level-Manager at Lufthansa Systems

  • 8 Monate, Juli 2000 - Feb. 2001

    Freelancer

    Selbstständig

    Freelance consultant and developer for web applications

  • 1 Jahr und 1 Monat, Juli 1999 - Juli 2000

    Praktikant

    Lufthansa Systems GmbH

    Internship at Lufthansa Systems GmbH for obtaining higher education entrance qualifications

Ausbildung von Albert Abady

  • 2 Jahre, Okt. 2017 - Sep. 2019

    Master of Digital Transformation Management

    Goethe Business School Frankfurt

    • Fundamental principles and practices to manage business processes in the digitalized world • Apply management principles to trends, perspectives and strategic opportunities related to the digital transformation • Challenges and opportunities digitalization offers

  • 3 Jahre und 8 Monate, Juli 2000 - Feb. 2004

    Wirtschaftsinformatik

    Fachhochschule Gießen-Friedberg

Sprachen

  • Deutsch

    -

  • Englisch

    -

  • Arabisch

    -

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